Empowering pre-diabetic users

Empowering pre-diabetic users

Empowering pre-diabetic users

through behavioral nudges and personalized health insights using AI

through behavioral nudges and personalized health insights using AI

through behavioral nudges and personalized health insights using AI

Company

Company

SynchNeuro, Inc.

SynchNeuro, Inc.

Role

Role

Product Design Intern

Product Design Intern

Duration

Duration

08 months

08 months

Problem Area

Problem Area

Problem Area

1 in 3 adults suffer from pre-diabetes. They have an increased risk of diabetes due to a disconnect from personalized, simple health data

Underlying technology

Underlying technology

Underlying technology

SynchNeuro, Inc. has developed a non-invasive CGM that converts brain signals to glucose levels

Challenge

Challenge

Challenge

Bringing clarity from complex information, for actionable metabolic well-being

Approach

Approach

Approach

Primary research

To understand the domain and current situation

Competitive Analysis

Competitive Analysis

Physical + Digital

tools

Interviews

Interviews

Patients + Healthcare

professionals

Systematic deconstruction

Breaking down into layers of functional clusters, which directly affect pre-diabetic health

Functions wrt UX

Metabolic health management

Actionable insights

Personalized recommendations

Micro-progress

Categories

Glucose, Stress, Sleep, Activity

Terminologies

Glucose Sensitivity, Metabolic Score

AI-generated data

Task 1/4

Task 2/4

Moderated Study

To validate early design directions

Qualitative

Focus Group

MUST

Quantitative

Real-time Survey

SUS

Moderated Study

To validate early design directions

Task 1/4

Task 2/4

Insights

Insights

Insights

Shaped the direction for 5 key features and addressed 80% improvement in usability

Shaped the direction for 5 key features

63%

found health-related copy too clinical, yet approved terminologies

Behavior linked tips

were preferred over generic ones, especially for AI predictions of glucose levels

9 of 10

faced navigation issues in at least one task

70%

reported logging fatigue, especially for meals and symptoms

Only 30%

would stay over 2 weeks without progress metrics

5 of 8

were unaware of influences on categories and sensor’s role

Design Outcomes

Design Outcomes

Design Outcomes

Design

Business Alignment

Business Alignment

Business Alignment

Addressed 80% improvement in usability, with the design going hand-in-hand on the company strategy and goals. Currently in production and user testing, soon to be launched!

On to the next big thing..

Let's talk

Let's talk

Let's talk

Let's talk

Empowering pre-diabetic users

Empowering pre-diabetic users

Empowering pre-diabetic users

through behavioral nudges and personalized health insights using AI

through behavioral nudges and personalized health insights using AI

through behavioral nudges and personalized health insights using AI

Company

Company

SynchNeuro, Inc.

SynchNeuro, Inc.

Role

Role

Product Design Intern

Product Design Intern

Duration

Duration

08 months

08 months

Problem Area

Problem Area

Problem Area

1 in 3 adults suffer from pre-diabetes. They have an increased risk of diabetes due to a disconnect from personalized, simple health data

Underlying technology

Underlying technology

Underlying technology

SynchNeuro, Inc. has developed a non-invasive CGM that converts brain signals to glucose levels

Challenge

Challenge

Challenge

Bringing clarity from complex information, for actionable metabolic well-being

Approach

Approach

Approach

Primary research

To understand the domain and current situation

Competitive Analysis

Competitive Analysis

Physical + Digital

tools

Interviews

Interviews

Patients + Healthcare

professionals

Systematic deconstruction

Breaking down into layers of functional clusters, which directly affect pre-diabetic health

Functions wrt UX

Metabolic health management

Actionable insights

Personalized recommendations

Micro-progress

Categories

Glucose, Stress, Sleep, Activity

Terminologies

Glucose Sensitivity, Metabolic Score

AI-generated data

Task 1/4

Task 2/4

Moderated Study

To validate early design directions

Qualitative

Focus Group

MUST

Quantitative

Real-time Survey

SUS

Moderated Study

To validate early design directions

Task 1/4

Task 2/4

Insights

Insights

Insights

Shaped the direction for 5 key features and addressed 80% improvement in usability

Shaped the direction for 5 key features

63%

found health-related copy too clinical, yet approved terminologies

Behavior linked tips

were preferred over generic ones, especially for AI predictions of glucose levels

9 of 10

faced navigation issues in at least one task

70%

reported logging fatigue, especially for meals and symptoms

Only 30%

would stay over 2 weeks without progress metrics

5 of 8

were unaware of influences on categories and sensor’s role

Design Outcomes

Design Outcomes

Design Outcomes

Design

Business Alignment

Business Alignment

Business Alignment

Addressed 80% improvement in usability, with the design going hand-in-hand on the company strategy and goals. Currently in production and user testing, soon to be launched!

On to the next big thing..

Let's talk

Let's talk

Let's talk

Let's talk